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What did you say?

Here’s a gem from meeting planner Deborah Elias’ piece describing the challenges she faced in putting together 3 events in 3 nights:

Never assume your vendors will share information, even among their own staff. Always verify that the appropriate people receive firsthand information for accuracy, then follow-up with a thorough conference call. Despite its convenience, email often leaves too much to interpretation.

Recovery Room

In his post “How To Recover From A Speaking FAIL,” Tom Webster recounts a typical story of hardware failure, offers some thoughtful recovery advice, and still manages to coin my new favorite neologism: “laptopocalypse”.

I gave a keynote right before lunch on how to think about data, and I was rolling right along when all of a sudden, exactly halfway through, my MacBook Pro crashed. Hard. Spinning-beach-ball-of-death hard. With 45 slides left to go. I won’t say I was “unfazed” but I hope I was unflappable. I’ve been standing up in front of clients and audiences for over 15 years, and let me tell you–something always happens, especially when you are doing client presentations, where you don’t necessarily have any support or backup.

I was humbled and grateful for all of the positive tweets I received during the speech for how I handled the laptopocalypse (I finished the story from the section I was on and took a few questions while I put a backup laptop online and got my slides off a USB stick) but it certainly wasn’t my natural reserves of cool that got me through it. It was training and practice. Learned behaviors. Since this sort of thing is bound to happen to you if you present in any capacity, I thought it might be useful to share exactly

And here’s another great point:

I will admit to being a little “nonplussed” when I see a speaker have a tech fail and then call for A/V because they are “no good with these things.”

Sticker Shock

Pack a backup? What for? I can always by one when we get there. It’s not like we’re going into the wilderness. I mean, how much can they jack up the price. It’s not going to cost so much that if impacts the budget.

Entire Content

David Craig’s post “Dealing with Tech Failure” includes, along with a couple other good tips,  a reminder of what it really requires to be completely prepared for video failure during your presentation.:

Video in a presentation is a tricky proposition even if everything works properly. Anything more than a short clip gets tedious for the audience in a hurry. But if you insist on including video in your presentation, be ready to describe the entire content of the video if it doesn’t play. That’s what TV newscasters have done for decades when the film, the tape or a live feed doesn’t work.

Might want to give some more thought to how important, how critical, that flashy piece of video really is to making your point.

Hot Stuff

It’s always important to have water at the podium. When the AC is out, it’s crucial.

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